Where do I find my embed code?

Log in to your SubJolt account and run the setup wizard — your personalized embed code is generated during the installation step. You can also find it on the Troubleshooting page in your account dashboard under the embed code section.

Can I install SubJolt on multiple domains?

Each SubJolt account is configured for a single domain. If you run multiple sites that each need a cancel flow, create a separate SubJolt account for each one. This keeps analytics, configuration, and gateway connections cleanly separated per site.

Does SubJolt work with single-page applications?

Yes. The widget monitors the DOM continuously for cancel buttons, including elements rendered dynamically after the initial page load. This covers React, Vue, Angular, and other SPA frameworks. If auto-detection misses your button, you can set a manual CSS selector in the setup wizard to target it directly.

How do I verify the widget is installed correctly?

Open your site in a browser, navigate to the page with the cancel button, and open the developer console (F12). Look for the SubJolt script loading without errors. You can also use the Troubleshooting page in your SubJolt dashboard, which checks your site for the widget script automatically.

Installation

Install the SubJolt widget on your site in minutes. Choose your platform for step-by-step instructions.

Key Takeaways

Installation typically takes under 10 minutes for most platforms.
You'll need admin or editor access to your site's HTML, theme, or page builder.
The widget is a single snippet — no additional npm packages, build steps, or backend changes required.
After install, verify the widget loads by visiting your site with the SubJolt browser extension or checking the network tab for the widget request.

Platform Guides

Installation FAQ

More from the Help Center

Configuration

Set up cancellation reasons, save offers, and theming after installing.

Payment Gateways

Connect Stripe, Shopify, Chargebee, Recharge, or Recurly.

Troubleshooting

Fix common installation issues like widget not loading or button not detected.

Need help installing?

Our support team can walk you through the setup.

Contact Support

Key Takeaways

Platform Guides

WebflowWebflow provides a Custom Code section in project settings where you can add scripts to the footer of every page. This is the cleanest approach since it doesn't require editing individual page templates. The script runs site-wide, so SubJolt can detect cancel buttons on any page.

SquarespaceSquarespace provides a site-wide Code Injection panel in Developer Tools where you can add scripts to every page's footer. This is the recommended approach since it applies globally without editing individual page templates.

WixWix lets you add custom code site-wide through your site settings. Use the Custom Code feature to inject the SubJolt script into the body of every page. Make sure you set the placement to Body - End so the script loads after your page content.

BigCommerceBigCommerce has a Script Manager in your storefront settings that lets you add third-party scripts site-wide. Create a new script entry and set it to load in the footer on all pages.

KajabiKajabi allows you to add custom code snippets in your site's settings. Use the Footer section of Code Snippets to inject the SubJolt script on every page of your Kajabi site.

TeachableTeachable provides a Code Snippets area in your site settings where you can add scripts to the footer of every page. This ensures the SubJolt widget loads across your entire Teachable site.