Cookie Policy - SubJolt

SubJolt Cookie Policy

Last Updated: April 1, 2026

This policy explains how SubJolt uses cookies, localStorage, and similar technologies on SubJolt.com and through our embeddable widget. For details on what data we collect and why, see our Privacy Policy.

What Are Cookies?

Cookies are small data files stored in your browser. localStorage and sessionStorage are similar browser storage mechanisms that allow websites to store data locally. We use these technologies for the following purposes:

Strictly necessary — required for account login and security. These cannot be disabled.
Functionality — remember your preferences and settings.
Analytics — help us understand site performance and usage patterns. Set only with your consent where required by law.

Cookies and Storage on SubJolt.com

The following table lists the cookies and storage mechanisms used on SubJolt.com:

Name	Type	Party	Purpose	Storage	Expiry
neon-auth-session	Strictly Necessary	1st party	Authentication session token for logged-in portal users	localStorage	Session / 7 days
planIntentCookie	Functionality	1st party	Remembers selected pricing plan during signup flow	Cookie	Session
sj_consent	Functionality	1st party	Records your cookie consent preference (accepted or declined)	Cookie	12 months
__hs_opt_out	Functionality	3rd party (HubSpot)	Records cookie consent opt-out preference	Cookie	13 months
hubspotutk	Analytics	3rd party (HubSpot)	HubSpot: tracks visitor identity for CRM and form pre-fill	Cookie	13 months
__hstc	Analytics	3rd party (HubSpot)	HubSpot: tracks visitor sessions and traffic source	Cookie	13 months
__hssc	Analytics	3rd party (HubSpot)	HubSpot: tracks session count and duration	Cookie	30 minutes
_ga	Analytics	3rd party (Google)	Google Analytics: distinguishes unique visitors via a randomly generated ID	Cookie	2 years
_ga_*	Analytics	3rd party (Google)	Google Analytics: persists session state between page requests	Cookie	2 years
_gid	Analytics	3rd party (Google)	Google Analytics: distinguishes unique visitors over a 24-hour window	Cookie	24 hours

SubJolt Widget Storage (on Customer Websites)

The SubJolt cancel flow widget, when installed on a Customer's website, uses browser localStorage on that website's domain. The widget does not set cookies.

Name	Purpose	Data Stored	Expiry
subjolt_identity_*	Caches subscription lookup results to avoid repeated API calls	Subscription ID, customer ID, plan details, cache timestamp	Up to 6 months (auto-expires)
sj-wizard-ts	Prevents redundant setup wizard runs	Timestamp only	5 minutes (sessionStorage)

Note for SubJolt Customers: because the widget stores data in localStorage on your website's domain, we recommend disclosing this in your own cookie or privacy policy. End users can clear this data at any time via their browser settings.

Cookie Consent

When you first visit SubJolt.com, a cookie consent banner lets you accept or decline analytics cookies. Strictly necessary cookies are set without consent as they are required for the Service to function.

Accept: Google Analytics and HubSpot analytics cookies will be set to help us understand site usage and improve your experience.
Decline: only strictly necessary cookies are used. No analytics data is collected.

You can change your preference at any time by clicking “Cookie Settings” in the footer of any page. You can also control cookies through your browser settings.

Cookie Control

You can manage or delete cookies through your browser settings. You can also use these opt-out tools:

U.S. visitors: optout.aboutads.info
EU visitors: youronlinechoices.eu
Google Analytics: Google Analytics Opt-out Browser Add-on

Note: If you disable strictly necessary cookies or clear localStorage, some features (such as staying logged in or cached subscription lookups) may not function properly.